It’s been about a year since COVID-19 clobbered our businesses here in Texas. Considering the timeline, it’s amazing how resilient the American people are, including our economy. In January, we heard the first news reports of a US infection (although the virus emerged in Asia several months before that). Governor … Read More >
The Professional Services Spectrum: Are You Focused or Drifting?
Wrapping up this series on Professional Services. I have worked across the spectrum in this sector for over 30 years; much of it for one of the world's largest professional service firms (PSF), 10 years with a medium-sized firm and recently starting my own firm. I feel like I know it well. Abraham Lincoln once … Read More >
When Professionals Have To Manage
Having worked in various leadership positions in Professional Services over the last 35 years, I’ve noted how firms small and large struggle with knowing how to manage. What’s the goal of good management? It’s to realize its business objectives: growth, partner profitability, cash flow, employee development, … Read More >
The Purpose of a Project: Deliver the Benefits
We've discussed how innovation and change can be used to create the expectation of business benefits. Let’s finish up the concept of how companies "Respond" with more about the investment aspect, specifically, how benefits are actually realized through projects. Successful companies are good at delivering on … Read More >
Next Steps As Our Economy Opens
It’s been a long two months, but our Texas economy is beginning to open. Business leaders are starting to play offense which is how most of us got to where we are today. I’ve discussed my theory of how to respond to this crisis: update your vision and plan, determine your key capabilities, repurpose investment to … Read More >